Terms & Conditions

In these terms and conditions:

Company” means Designed by Light Limited;
Terms and Conditions” means these terms and condition;
Goods” mean the lighting products supplied by the Company;
Order” means your order which has been accepted by the Company;
Price” means the price payable in respect of the Goods.

1. The supplier of the Goods:

Designed by Light Limited, of 7 Charlwood Terrace, London, SW15 1NZ.

2. Quotations and Prices

All quotations are made at current prices, but are subject to alteration without notice.

The Price shall be that which is displayed on the website, quoted in the Company’s price list in force from time to time or is otherwise quoted to you in writing by the Company.

In addition to the Price, you shall pay the costs of delivery of the Goods.

3. Orders

Telephone orders must be followed by email confirmation of the order before it can be accepted.

Orders can be cancelled at any point prior to delivery provided that the Goods have not been customised to your specification in any way. Where such customisation has commenced the order cannot be cancelled.

Any cancellation will only be accepted if the Company has received written notification prior to dispatch of the Goods.

If the Company is unable to supply the Goods you have ordered, the Company will notify you and will refund any sums paid by you.

4. Carriage and Delivery

The Company shall deliver the Goods to the address notified to the Company at the time of ordering the Goods.

The Company will use a reputable parcel delivery service.

Delivery dates are quoted in good faith but shall not amount to a contractual obligation to adhere to such dates. No liability for direct or consequential loss arising from any delay will be accepted.

5. Damage, lost in transit and shortages

Goods should be checked against the Delivery Note enclosed with the Goods upon receipt. If received in a damaged or unsatisfactory condition (or indeed if any Goods are missing) must be signed for as such and must be notified to the Company within 2 working days of receipt.

Non-delivery must be notified to the Company within 2 days of delivery date.

6. Returns

Except where the Goods have been customised to your specification, you have the right to cancel your Order within 7 working days of receiving the Goods.

To do so you must give notice in writing to the Company of the Goods you wish to cancel. You must then send the Goods that are the subject of the Order you are cancelling to the Company at your own cost. You must take reasonable steps to ensure that they are not damaged when being returned to the Company.

Following receipt of the Goods, the Company will refund the sums you have paid less a 20% handling fee within 30 days providing that the Goods returned are not damaged in any way.

7. Value Added Tax

Where applicable Value Added Tax will be charged at the prevailing rate at the date of dispatch.

8. Title

The title to any goods supplied by the Company does not pass to the customer until full payment has been received by the Company, but the risk therein passes to the customer at the point of delivery.

In respect of returns the title and risk remains with the customer until the Company has received the returned Goods and is satisfied that the Goods are not damaged in any way.

9. Payment & debts

Payment to be made in full before any order can be accepted.

Should payment, from Suppliers not be made within our specified terms, then we reserve the right to claim statutory interest at 8% (per month) above the Bank of England base rate at the date the debt becomes overdue in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Invoices remaining unpaid after 60 days may be referred to our debt recovery agents or lawyers and all costs incurred will be the responsibility of the debtor.

10. Privacy policy

You acknowledge and agree to be bound by the terms of our privacy policy.

11. Force Majeure

The performance of all contracts is subject to cancellation by the Company owing to any act of God, war, strikes, any acts of government, national emergencies, lock-outs, fire, flood, drought, tempest of any other cause beyond the reasonable control of the Company and, if the Contract is not cancelled, the obligations of the Company shall be held in abeyance for the duration of any such circumstances and any date or deadline under this Contract shall be extended by a period equal to the duration of the existence of such circumstances.

12. Law and Jurisdiction

English law shall apply to the Contract, and the parties agree to submit to the non- exclusive jurisdiction of the English courts.